Welcome to Unimart! By accessing and using our website, you agree to comply with and be bound by the following terms and policies. Please read these terms carefully before using our services. These terms govern your access to and use of Unimart’s online platform, including any content, functionality, and services offered through the website. If you do not agree with any part of these terms, please refrain from using our website.
Eligibility
The item must be unused and in the same condition that you received it.
It must be in the original packaging.
Any item that is returned more than 30 days after delivery will not be eligible for a return.
How to Return an Item
Contact our customer service at [email protected]
to initiate the return.
Provide your order number, item(s) to be returned, and reason for return.
Once approved, you will receive a return label and instructions.
Pack the item securely in its original packaging and attach the return label.
Drop off the package at the nearest shipping location.
Refunds
Once your return is received and inspected, we will send you an email notification about the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.
Exchanges
If you need to exchange an item, we offer exchanges for the same item in a different size or color (subject to availability). Please contact customer service for exchange instructions.
Non-Returnable Items
Gift cards
Downloadable software products
Items on sale or clearance
12. Contact Us
If you have any questions, concerns, or feedback regarding these Terms & Policies, please feel free to contact our customer service team. We are here to assist you with any inquiries or issues you may have:
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